
Now it's not very often we here at
AngryBritain's AngryBlog use this blog for our own personal entertainment, preferring to hear from you, our loyal readers.
But we are so incensed this weekend that we couldn't help but vent our own spleen against that utter shower-of-shit, otherwise known as N-Power. I'm sure some of you are familiar with their 'Customer Service', some of which was served up to the
AngryMan this weekend when trying to sort out a very straightforward issue. Just so I don't think I'm going crazy here's the problem, so you can judge for yourselves:
- I moved from a house in Kent, to a house in
Herts- N-Shower-of-Shit are energy supplier for both
- When I moved from Kent to
Herts, I rang them, told them I was moving and could they transfer the account, and Direct Debit to new property. Gave them final readings.
- 'No Problem' they say, I forget all about it
- 1 Month later I receive a demand for payment, based on a finger-in-the-air estimate . One presumes I was paying the bill for the whole of Kent, plus a the Hadron
Collider at
CERN- I rang them, expressed my displeasure, gave final readings again, asked for the balance to be adjusted and transferred to new property. Again.
- 'No problem' they said, I forget all about it
- A few days later I get a letter saying 'We've transferred your balance and tripled your Direct Debit
- Gee, thanks.
- I call them to express my displeasure, and ask where my adjusted bill is.
- Call centre monkey (
CCM) cuts me off
- I call back, explain all over again to another
CCM-
CCM cuts me off
- I call back again, ask for yet another
CCM to take my number to call me back
in case cut off again
-
"Sorry, we are a call centre, we can't call out"- Pardon?
-
"Sorry, we are a call centre, we can't call out"
- ......
Well N-Shower, quite frankly you've shat in the
wrong letterbox. If you can't be arsed to take my number and call me back, then I can't be arsed to pay your bill.
I've cancelled your Triple DD, and won't be paying you a single penny until:
- Hell freezes over
- One of your senior managers calls me back. Well you'll have to email me at angryman@angrybritain.com first as I'm not posting my
hot line here.
Oh, as you can't call out I'll make a quick call to Satan to warn him there's a chill coming and you can go whistle for your money.
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If anyone reading has had similar experiences with N-Shower of Shit, do write in to angryman@angrybritain.com and we'll post here or on the main website in a big
ol' group hug type thing.