
But we are so incensed this weekend that we couldn't help but vent our own spleen against that utter shower-of-shit, otherwise known as N-Power. I'm sure some of you are familiar with their 'Customer Service', some of which was served up to the AngryMan this weekend when trying to sort out a very straightforward issue. Just so I don't think I'm going crazy here's the problem, so you can judge for yourselves:
- I moved from a house in Kent, to a house in Herts
- N-Shower-of-Shit are energy supplier for both
- When I moved from Kent to Herts, I rang them, told them I was moving and could they transfer the account, and Direct Debit to new property. Gave them final readings.
- 'No Problem' they say, I forget all about it
- 1 Month later I receive a demand for payment, based on a finger-in-the-air estimate . One presumes I was paying the bill for the whole of Kent, plus a the Hadron Collider at CERN
- I rang them, expressed my displeasure, gave final readings again, asked for the balance to be adjusted and transferred to new property. Again.
- 'No problem' they said, I forget all about it
- A few days later I get a letter saying 'We've transferred your balance and tripled your Direct Debit
- Gee, thanks.
- I call them to express my displeasure, and ask where my adjusted bill is.
- Call centre monkey (CCM) cuts me off
- I call back, explain all over again to another CCM
- CCM cuts me off
- I call back again, ask for yet another CCM to take my number to call me back in case cut off again
- "Sorry, we are a call centre, we can't call out"
- Pardon?
- "Sorry, we are a call centre, we can't call out"
- ......
Well N-Shower, quite frankly you've shat in the wrong letterbox. If you can't be arsed to take my number and call me back, then I can't be arsed to pay your bill.
I've cancelled your Triple DD, and won't be paying you a single penny until:
- Hell freezes over
- One of your senior managers calls me back. Well you'll have to email me at angryman@angrybritain.com first as I'm not posting my hot line here.
Oh, as you can't call out I'll make a quick call to Satan to warn him there's a chill coming and you can go whistle for your money.
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If anyone reading has had similar experiences with N-Shower of Shit, do write in to angryman@angrybritain.com and we'll post here or on the main website in a big ol' group hug type thing.